628 - The port was disconnected.

The port was disconnected by the remote computer.

Try the following

1

Check to make sure your cable is connected to your computer and the phone jack.

2

If the login process does not get to the point of requesting your user name and password, reduce the speed of your modem. You can

3

If the login process gets to the point of verifying your user name and password and then fails, reinstall your TCP/IP. Insert your operating system installation CD, elect to modify your installation, check the available services, select TCP/IP, and continue the modifcation process.

4

If the problem persists, refer to a qualified technician.

1		Check to make sure your cable is connected to your computer and the phone jack.
2		If the login process does not get to the point of requesting your user name and password, reduce the speed of your modem. You can
3		If the login process gets to the point of verifying your user name and password and then fails, reinstall your TCP/IP. Insert your operating system installation CD, elect to modify your installation, check the available services, select TCP/IP, and continue the modifcation process.
4		If the problem persists, refer to a qualified technician.